Registration and Policies

On-demand courses must be paid with a credit card. Each student must register separately; group orders are not available.

On-demand courses cannot be canceled or refunded.

Registration for all NARUC Professional Development courses requires payment via credit card at the time of registration. Cancellation and substitution policies are listed below. Registration for Live Online Courses ends at 5:00 PM ET on the day before the first class. All students must be registered. Login information may not be shared. Group streaming is not allowed. Multiple logins under the same name/account will be disabled.

Registering for Professional Development Courses

• Your MyNARUC account is used to register and take courses. If you don’t have an account, create one at https://www.naruc.org/mynaruc/.
• Commissioners and commission staff members should be sure to use their commission email addresses when creating a MyNARUC account to ensure proper pricing. There is no charge for a MyNARUC account.
• Pricing for courses is based on course length. NARUC commission members receive a discounted price.
• To register for a course, go to the list of available courses and select the course you want to take. The site will redirect you to the Professional Development registration site. Login to the site with your MyNARUC ID.
• Once you’ve logged in, click on the top navigation bar, select Register for Courses, and then choose the course you want to take.

Accessing On-Demand Courses

• Go to https://naruc.prosperitylms.com/Learners
• Log in with your MyNARUC account.  Each person must log in separately.
• Click on the In Progress Tab at the top of the page
• Select the on-demand course for which you are registered. 
• Click on details.
• You can open and watch the course.

Substitutions

If you cannot attend a live online course that you have registered for, you may substitute an individual from the same organization. The substitution must be made one week prior to the first day of the course. The substitute must have a My NARUC profile in the system. Click this link to create a profile in MatrixMaxx => https://www.naruc.org/mynaruc/. For assistance, email npdsupport@naruc.org.

Cancellations

If you are unable to attend or secure a substitute from the same organization for a live online course, a cancellation request must be submitted via email to Bunnary Tan at btan@naruc.org. A refund less a 20% processing fee will be provided if the cancellation is received no later than 7 business days prior to the start date of the course.

NARUC reserves the right to cancel or postpone courses in the unlikely event of insufficient enrollment or other unforeseen circumstances.

Please email questions to npdsupport@naruc.org