Daily Agenda

Return to the Compiled Agenda

Sunday, February 14

8:00 a.m. - 6:30 p.m.
Registration
Ballroom Foyer

9:00 a.m. - 11:45 a.m.
Staff Subcommittee on Energy Resources and the Environment
Ballroom South
9:00 a.m. - 10:15 a.m.
Who’s Demanding Demand Charges
(JOINT MEETING with the Staff Subcommittee on Rate Design)

Come start your Sunday morning with a rollicking conversation on residential demand charges! This session explores the growing interest in (and seemingly staunch opposition to) demand charges for residential and small commercial customers. Presenters will offer multiple perspectives that will prime our open conversation about: What’s going on with demand charges? Why do demand charges (or not)? Who benefits from demand charges (or not)?
Bring your own coffee (or not).

Moderator: Chris Villarreal, Director of Policy, Minnesota PUC
Panelists:
William Malcolm, AARP
Danny Waggoner, Senior Associate, Advanced Energy Economy
RMI (invited)

 

10:30 a.m. - 11:45 a.m.
What’s Headed Home and Who’s on First? – Customer-side Capabilities Coming to the Modern Grid
Grid modernization is bringing all kinds of new capabilities to the customer, but many questions remain. Who will choose the capabilities that get offered? Who will do the offering? Who will be in control? What will be the desired, appropriate, and just and reasonable roles for customers, for appliance and energy management system manufacturers, for third parties including aggregators, and for regulated utilities or their contractors? This panel offers an early look at these issues, through the lens of smart thermostat devices, and the opportunities they are already starting to deliver.

Moderator: Wally Nixon, Commissioner’s Legal Advisor, Arkansas PSC
Panelists:
Rick Counihan, Head, Energy Regulatory and Governmental Affairs, NEST
Ben Freas, Senior Research Analyst, NAVIGANT

 

9:00 a.m. - 11:45 a.m.
Subcommittee on Utility Marketplace Access
Ballroom Central
9:00 a.m.
Welcome and Opening Comments
Hon. Nikki Hall - UMA Chairwoman and Chair, South Carolina PSC

 

9:00 a.m. - 9:10 a.m.
Consideration of Resolution for Commissioner Emeritus Linda C. Taliaferro
The UMA Commissioners are honored to consider a Resolution honoring the life and work of Commissioner Emeritus Linda C. Taliaferro.
UMA Commissioners

 

9:10 a.m. - 9:15 a.m.
Update on UMA Toolkit Project
The Supplier Diversity Toolkit was formally launched at the NARUC Annual Meeting in San Francisco. Now, the UMA Committee members will receive a briefing from NUDC on the status of the Toolkit.

Moderator: Hon. Nikki Hall - UMA Chairwoman and Chair, South Carolina PSC
Panelist: Laurie Dowling - Executive Director, National Utilities Diversity Council

 

9:15 a.m. - 10:00 a.m.
Emerging Energy Technologies and Minority Communities; Where Do We Stand?
The controversy surrounding net energy metering, rooftop solar, smart thermostats like Nest, battery storage and other emerging distributed clean technologies has raised the question of their impact on minority and underserved communities? How do they compare today in social responsibility to utilities as they compete for customers and subsidies? This panel will be a robust discussion on the issues and where minority and underserved communities stand with this evolving market.

Moderator: Hon. Ronald Brisé, Florida
Panelists:
Hon. Catherine J. K. Sandoval, California
Sam Jammal, Deputy Director, Policy & Electricity Markets and Regulatory Counsel, SolarCity
Mark Magaña, President, Green Latinos
Kwame Canty, Director, External Affairs, Edison Electric Institute, EEI

 

10:00 a.m. - 10:35 a.m.
Community and Industry Engagement
Director Harris will discuss the tools and educational materials her office is developing on how communities and policymakers can use large-scale energy development to drive local community development.

Panelists:
Hon. LaDoris "Dot" Harris, Director, Office of Economic Impact and Diversity, U.S. Department of Energy
Karen Atkinson, Deputy Director, Office of Economic Impact and Diversity, U.S. Department of Energy

 

10:35 a.m. - 10:55 a.m.
Quantifying the Value of Supplier Diversity: A Case Study from California General Order 156
In its first-ever study to quantify the value of diverse suppliers to the California Public Utilities Commission to General Order (GO) 156, specifically in the utility sector, the CPUC staff worked with Dr. Jake Beniflah, Executive Director, the Center of Multicultural Science, to seek his expertise. In the quant study, Dr. Jake Beniflah found that diverse suppliers add value to a slow economy, the community, and the supply chain within those communities. More importantly, in a strong economy, nearly all businesses enjoy greater prosperity. Disposable income is high, unemployment is low, and consumer confidence prompts people to pump their money back into the economy through the purchase of essential and nonessential goods and services. However, during a slow economy one would expect to see the opposite. Surprisingly, the study tells a different story about diverse suppliers’ value to the economic benefits of the community and the State’s economy. The study reinforces why the investor-owned utilities’ adaption of GO 156 is so critical.

Panelists:
Dr. Jake Beniflah, Co-Founder and Editor, Journal of Cultural Marketing Strategy - Henry Stewart Publications
 
10:55 a.m. - 11:05 a.m.
Building a Sustainable Supplier Diversity Program - A Primer

Panelists: Leona Charles, CEO, SPC Business Consulting, LLC

 

11:05 a.m. - 11:15 a.m.
Service Disabled Veteran Success Story

Moderator: Hon. Nikki Hall, South Carolina
Panelists: Joseph Bessler, President/CEO ATO Power, Inc.

 

11:15 a.m. - 11:30 a.m.
Organization Updates
Invited guests include:
  • Monica Martinez, President, Hispanics in Energy
  • Bob Mulz, COB, Elite Service Disabled Veteran-Owned Business Network
  • Laurie Dowling, Executive Director, National Utilities Diversity Council
  • Kim Keenan, President and CEO, Minority Media Telecom Council
  • Jimmy Rhee, Special Secretary, Maryland Governor’s Office of Minority Affairs
  • Paula R. Glover, President & CEO, American Association of Blacks in Energy

Moderator: Hon. Nikki Hall, South Carolina

 

11:30 a.m. - 11:45 a.m.
Minority Investment Bank Report
A series of Roundtables with UMA Member Commissioners and utilities have been held around the country to support an increase in the utilization of minority, women and service disabled veteran banks in utility financial transactions. A national statistical report has been prepared by Loop Capital Markets and will be presented by the panel. Discussion will include the frequency and level of participation by diverse firm in recent transactions.

Panelists:
Timothy Alan Simon, Com. Emeritus, California Founder TAS STRATEGIES
David Finkelstein, Principal, Williams Capital Group, L.P.

 

11:45 a.m.
Closing Remarks

Moderator: Hon. Nikki Hall, South Carolina

 

9:00 a.m. - 11:45 a.m.
Staff Subcommittee on Consumer Affairs
View Presentations 
MR 4/Ballroom North
9:00 a.m. - 9:05 a.m.
Welcome

Panelist: Cynthia Muir, Chair, Subcommittee on Consumer Affairs

 

9:05 a.m. - 9:40 a.m.
New Protection Tools for Solar Customers
As solar energy use increases across residential and small commercial markets, so does the need for increased consumer protection. While solar is a promising option, misunderstandings occur without a full understanding of solar characteristics and the choices in ownership and finance models. The Solar Energy Industries Association (SEIA) launched a consumer protection committee to identify and prioritize consumer protection issues, develop new tools and solution sets, educate the public and industry, and engage with federal, State, and local policymakers and regulatory officials. Developments include:
  • SEIA Solar Business Code (code of conduct) and procedures for bringing a claim under the Code
  • SEIA Residential Consumer Guide to Solar Power
  • Templates for model leases and power purchase agreements with the U.S. Department of Energy/National Renewable Energy Laboratory
  • Alerts on critical issues, such as advertising regulations
  • Educational webinars on consumer law, advertising laws, and the SEIA Solar Business Code.
Learn more about the solar industry, its top consumer protection issues, what SEIA and industry members are doing to increase consumer understanding, and how SEIA and States can work alongside one another to protect consumers.

Panelists:
Tom Kimbis, Vice President & General Counsel, Solar Energy Industries Association
Chet McGensy, Director, Policy & Electricity Markets and Regulatory Counsel, SolarCity

 

9:40 a.m. - 10:15 a.m.
Review of Utility Billing and Customer Care: Current Issues, and Future Directions
An Indiana Utility Regulatory Commission (IURC) Billing Symposium held in November 2015 was the catalyst for the NRRI Research Paper being introduced today. The IURC Symposium provided an opportunity for open dialogue among about 75 invited participants representing Indiana electric, natural gas, and water utilities, IURC, and consumer interests. NRRI researchers surveyed all 50 states and the District of Columbia for information on billing rules and related communications, and consumer complaints data. Other information sources for the Paper include a literature review, sample utility bills, and utility and commission publications. Learn the NRRI Research Paper findings as the presentation reviews: (1) the different goals and objectives for utility billing and customer care systems, held by utilities, Commissioners, consumer interests, and society at large; (2) state billing rules, noting similarities and differences and identifying 16 important topics included in many state rules; (3) complaints data by industry type and topic.

Panelists:
Tom Stanton, Principal Researcher for Energy and Environment, National Regulatory Research Institute
Chetrice Mosley, Executive Director of External Affairs, IURC

 

10:15 a.m. - 10:30 a.m.
Networking Break

 

10:30 a.m. - 12:00 p.m.
Carrier of the Last Resort (COLR) in Transition
(JOINT SESSION with the Subcommittee on Telecommunications
)
COLR represents a longstanding universal service policy throughout the country – that every American household have access to reliable and affordable phone service. At its most basic, the COLR obligation involves the requirement that a carrier offer service throughout its territory. In the midst of the current technology transition and the advent of alternate voice technologies and providers, recent FCC activity, and State regulatory changes, what is the status of COLR nationwide? Where does this leave the American consumer and what actions should State regulators take?

Moderators:
Kerri DeYoung Phillips, Counsel, Competition Division, Massachusetts Department of Telecommunications and Cable
Panelists:
Barbara Cherry, The Media School, Indiana University
Lynn Follansbee, Vice President, Law & Policy, USTelecom
Brian Ford, Regulatory Counsel, NTCA-The Rural Broadband Association
Art Martinez, Vice President State Government Relations, CenturyLink
Barrett Sheridan, Assistant Consumer Advocate, Pennsylvania Office of Consumer Advocate
Joe Witmer, Commissioner Counsel, Pennsylvania

 

9:00 a.m. - 5:00 p.m.
Subcommittee and Staff Subcommittee on Pipeline Safety
(Closed – Commissioners and Staff Only)
MR 15
1:00 p.m. - 2:30 p.m.
Joint meeting of the Subcommittee on Pipeline Safety and Staff Subcommittee on Pipeline Safety

 

9:00 a.m. - 5:00 p.m.
Staff Subcommittee on Telecommunications
View Presentations 
Ballroom North
9:00 a.m. - 10:15 a.m.
Reports by National Representatives
  • RUS – Keith Adams, Assistant Administrator, Telecommunications
  • NTIA Report – Maureen Lewis, Director
  • USDOT NG 911 Planning & Funding - Laurie Flaherty, RN, Coordinator-National 911 Program

 

10:15 a.m. - 10:30 a.m.
Networking Break

 

10:30 a.m. - 12:00 p.m.
Panel III: Carrier of Last Resort (COLR) in Transition
(JOINT SESSION with Consumer Affairs)

COLR represents a longstanding universal service policy throughout the country—that every American household have access to reliable and affordable phone service. At its most basic, the COLR obligation involves the requirement that a carrier offer service throughout its territory. In the midst of the current technology transition and the advent of alternate voice technologies and providers, recent FCC activity, and State regulatory changes, what is the status of COLR nationwide? Where does this leave the American consumer and what actions should State regulators take?

Moderators:
Kerri DeYoung Phillips, Counsel, Competition Division, Massachusetts Department of Telecommunications and Cable
Panelists:
Barbara Cherry, The Media School, Indiana University
Lynn Follansbee, Vice President, Law & Policy, USTelecom
Brian Ford, Regulatory Counsel, NTCA-The Rural Broadband Association
Art Martinez, Vice President State Government Relations, CenturyLink
Barrett Sheridan, Assistant Consumer Advocate, Pennsylvania Office of Consumer Advocate
Joe Witmer, Commissioner Counsel, Pennsylvania

 

12:00 p.m. - 1:30 p.m.
Lunch (On Own)

 

1:30 p.m. - 2:30 p.m.
Panel IV: Emerging Issues Forum
What will our telecommunications infrastructure look like in the future? Will voice continue to only be offered as a separate service or will it be folded into broadband service offerings as an app? Will wired service continue to exist? What new options will companies put on the table to enhance consumers' lives? How much bandwidth will the Internet of Things require? And how will we get there from here? Is there a place for State (or federal) regulation in the future? What will it be? This open discussion will address these questions and give providers, consumer groups, and State staff the opportunity to weigh in on these important questions..

Moderator: Sherry Lichtenberg, PhD, National Regulatory Research Institute
Panelists:
Alice Borrelli, Director, Global Healthcare Policy, Intel
Jimmy Carr, CEO, All Points Broadband
Rick Cimerman, Vice President State Government Affairs, NCTA
Monica Martinez, Advisor to Mobile Future
Paul Vasington, Director, State Policy, Verizon
Matt Wood, Policy Director, Free Press

 

2:30 p.m. - 3:15 p.m.
BroadbandUSA Initiative
  • Update - Aimee Meacham (NTIA)

 

3:15 p.m. - 3:30 p.m.
Networking Break

 

3:30 p.m. - 5:00 p.m.
Staff Final Resolution Discussion & Disposition

 

9:00 a.m. - 11:45 a.m.
Washington Action (closed)
Mount Vernon B

9:30 a.m. - 11:30 a.m.
Staff Subcommittee on Critical Infrastructure
MR 2
9:30 a.m. - 11:30 a.m.
CLOSED SESSION: Staff/Commissioner Roundtable
THIS IS A CLOSED SESSION. NARUC Members (Staff, Commissioners, NARUC Staff, and Federal Agency partners only).

Moderator: Thomas Pearce, Public Utilities Commission of Ohio
Panelists: Members

 

10:00 a.m. - 11:00 a.m.
Around the World with NARUC (Commissioners and Staff)
Join NARUC’s International Programs to learn more about how you can apply your skills to help solve some of the major energy problems facing emerging economies. During this informal information session, NARUC staff will take you “around the world” and share how NARUC members are making a difference in Africa, Eastern Europe, Asia, and elsewhere through collaboration with partners at home and abroad. If you’ve ever wanted to learn more about how to participate in NARUC’s international activities, this is the time to do it.

Moderator: NARUC International Department
Congressional Ballroom

10:00 a.m. - 11:45 a.m.
TEAM (closed)
Renaissance West A
10:15 a.m. - 10:30 a.m.
Networking Break
Ballroom Foyer
10:30 a.m. - 12:45 p.m.
New Commissioner Forum
MR 16

1:00 p.m. - 5:00 p.m.
Committee on International Relations (closed session from 1:00 - 2:30)
View Presentations 
Congressional Ballroom
1:00 p.m. - 1:05 p.m.
Welcome and Introductions

Moderator: Hon. Anne Hoskins, Maryland
Panelists:
Hon. Kenneth Hill, Tennessee
Hon. Murray Doehler, Nova Scotia

 

1:05 p.m. - 2:15 p.m.
Watt’s In Your Rate: A Demonstration of NARUC International’s Interactive Energy Simulation
CLOSED SESSION (Commissioners and Staff only)

Implementing cost-reflective tariffs is a crucial factor in establishing financially viable electricity sectors and creating an environment that promotes private infrastructure investment. With the support of the United States Agency for International Development (USAID) Bureau for Economic Growth, Education, and Environment (E3), NARUC developed this innovative training that blends capacity building with scenario-based simulation to explore regulatory decision making and cost-reflective tariffs.

This training is designed to build the capacity of the regulator to review and approve electricity rates proposed by electricity utilities in the fictional country of Wulanda. As a participant, you will work in small teams with your fellow regulators to create the regulatory framework and balance competing priorities. Teams will debate real-world challenges and analyze how different regulatory choices impact customers, businesses, utilities, and the environment.

NARUC’s International Programs staff has offered this training in Nigeria, Tanzania, and elsewhere to provide a foundational understanding of tariffs, ratemaking, and how to build consensus among stakeholders. By engaging all stakeholders in the energy sector, the training provides a platform for dialogue and can build understanding on how important cost-reflective tariffs are to the long-term strength of emerging economies.

Moderator: NARUC International Staff

 

2:30 p.m. - 2:40 p.m.
Business Meeting
Minutes, resolutions, other business

Moderator: Hon. Anne Hoskins, Maryland

 

2:40 p.m. - 3:15 p.m.
Terry Barnich Award Presentation
The Terry Barnich Award for Promoting International Cooperation Among Utility Regulators and Development of Professional Regulation is the highest honor bestowed by the NARUC Committee on international Relations. The award is presented annually to Commissioners or staff from State regulatory bodies or affiliated organizations and honors outstanding contributions to NARUC's international efforts. The award honors the memory of the former Chairman of the Illinois Commerce Commission (1989 to 1992), Terrence "Terry" Barnich, who was killed on Memorial Day, May 25, 2009, while working as the Deputy Director of the State Department office overseeing U.S. reconstruction projects in Iraq. He was a dedicated public servant and an active NARUC member.

Moderator: Hon. Anne Hoskins, Maryland

 

3:15 p.m. - 4:00 p.m.
The Future of Israel's Natural Gas Infrastructure
(JOINT MEETING WITH GAS)

Israel has, for many years, been considered an "energy island.” Until recently, Israel relied primarily on imported coal to fuel its base load electric power generation. Recently, Israel has discovered large offshore domestic natural gas deposits. Can and should Israel shift away from its current energy structure to more reliance on both imported and domestic natural gas as a way to meet future demand for electricity for its growing economy? Israel will need to make smart natural gas investment decisions in the near future while considering likely future levels of demand, the costs and availability of sources of fuel supply, security of fuel supply, future development of alternative technologies, reliability, environmental effects, and land use. This panel will explore the history and current state of natural gas in Israel.

Moderator: Hon. Diane Burman, New York
Panelists:
William F. Hederman, Senior Advisor to the Secretary, U. S. Department of Energy
Brenda Shaffer, Visiting Professor, Georgetown University
Barry Smitherman, Partner, Vinson & Elkins
Nick Welch, Director, International Government Relations and Communications, Noble Energy, Inc.

 

4:00 p.m. - 5:00 p.m.
International Exchange Roundtable
Join NARUC staff and representatives of other entities for a discussion of opportunities and challenges in international exchanges in utility development and regulation.

Moderator: Hon. Kenneth Hill, Tennessee
Panelists:
Erin Hammel, Director of International Programs, NARUC
Stephanie Duran, Director for International and External Partnerships, Office of Clean Coal and Carbon Management, US Department of Energy
Will Polen, Senior Director for Europe and Eurasia, US Energy Association

 

1:00 p.m. - 3:00 p.m.
Task Force on Transportation
Renaissance West A
1:00 p.m.
Business Meeting
Welcome by Hon.Gladys Brown, Pennsylvania and Hon. Ann Rendahl, Washington

 

1:10 p.m.
Working Group on Motor Carriers

 

1:30 p.m.
Working Group on Rail Safety

 

1:50 p.m. - 2:00 pm
Break

 

2:00 p.m. - 3:00 p.m.
Moving into the Future: Updating Existing Regulations to Make Way for Innovation in the Transportation Sector
With the overnight explosion of Transportation Network Companies, such as Uber and Lyft, States have been left to quickly determine how to adequately regulate these new and innovative services. Many States have existing transportation regulations on the books that do not directly account for this new technology platform. The panel will discuss how States can update their existing regulations to address this new technology and protect the traveling public by ensuring that Transportation Network Companies operate safely, maintain adequate insurance, and comply with State regulations.

Moderator: Hon. Gladys Brown, Pennsylvania
Panelists: Hon. Brad Johnson, Montana
Hon. Catherine Sandoval, California
Hon. Glenn Vaad, Colorado
Hon. Lamar Davis, Arkansas
Hon. Lynn Slaby, Ohio

 

1:00 p.m. - 5:00 p.m.
Committee on Critical Infrastructure
(JOINT Meeting with Critical Infrastructure Committee)
View Presentations 
Ballroom Central
1:00 p.m. - 1:15 p.m.
Welcome and Introductions

Moderator: Hon. Carolene Mays-Medley, Indiana Thomas Pearce, Ohio

 

1:15 p.m. - 1:30 p.m.
Updates
DOE update

Panelists: U.S. Dept. of Energy (invited)

 

1:30 p.m. - 1:35 p.m.
Updates
Update from DHS Office of Emergency Communications

Panelists:
John McClain, Office of Emergency Communications, Department of Homeland Security

 

1:35 p.m. - 2:00 p.m.
Updates
Discussion regarding the importance and relevance of cybersecurity, the role of the DHS, resources available from DHS to help Commissions and utilities, and the C3VP program.

Panelists:
Kelvin Coleman, Acting Deputy Director, Stakeholder Engagement and Cyber Infrastructure, Department of Homeland Security

 

2:00 p.m. - 2:30 p.m.
NERC GridEx III
Update on the GridEx III Tabletop exercise hosted by the North American Electric Reliability Corporation in November 2015. The biennial simulation helps the electric industry prepare for events that could compromise the Bulk Power System.

Panelists:
Hon. Philip Jones, Washington
Marcus Sachs, North American Electric Reliability Corporation

 

2:30 p.m. - 2:45 p.m.
Supply Chain Management
Examining supply chain vulnerabilities. What is the impact of vendor (non)security? How do utilities protect their data and operating systems? Should there be standards and/or regulations regarding suppliers?

Panelists:
Hon. Philip Jones, Washington
Samara Moore, Senior Manager for CIP Security and Compliance, Exelon Corporate and Information Security Services

 

2:45 p.m. - 3:00 p.m.
National Institute of Standards and Technology RFI
Update on the National Institute of Standards and Technology cybersecurity framework RFI.

Panelists:
Hon. Pamela Witmer, Pennsylvania
Adam Sedgewick, Senior Information Technology Advisor, National Institute of Standards and Technology

 

3:00 p.m. - 3:15 p.m.
Break

 

3:15 p.m. - 4:45 p.m.
What Role Do We Play in Cybersecurity?
Commissions are struggling with the role regulators play in cybersecurity and what is allowable for cost recovery on these fronts by utilities. Is the private sector acting quickly enough in light of these threats; and how much should State Commissions be doing? Where does cybersecurity responsibility lie? What should we be doing as State Commissioners? What is being done at the federal level and how do/should our roles overlap, bind/work together? Is it a federal problem? A State problem? Is it a utility problem? How much and how should information be shared?

Moderators:
Hon. Nick Wagner, Iowa
Hon. Carolene Mays-Medley, Indiana

 

3:15 p.m. - 4:00 p.m.
Panel 1

Panelists:
Jim Fama, Vice President, Energy Delivery Group, Edison Electric Institute
Pat Hoffman, Assistant Secretary, U.S. Department of Energy
Hon. Cheryl LeFleur, Commissioner, Federal Energy Regulatory Commission

 

4:00 p.m. - 4:45 p.m.
Panel 2: Commissioners

Moderator: Hon. Carolene Mays-Medley, Indiana
Panelists:
Hon. TaNola Brown-Bland, North Carolina
Hon. Art House, Connecticut
Hon. Ann McCabe, Illinois
Hon. Bob Scott, New Hampshire

 

4:45 p.m. - 5:00 p.m.
Business Meeting
NARUC updates.
Resolutions

 

1:00 p.m. - 5:00 p.m.
Committee on Consumer Affairs
View Presentations 
Mount Vernon B
1:00 p.m. - 2:15 p.m.
Robo Calls
With the FCC’s recent actions to eliminate unwanted robo calls received on landline and now wireless phones, the panel will explore the spread of unsolicited sales calls and what consumers can do to help curb the problem.

Moderator: Hon. Brandon Presley, Mississippi
Panelists:
Bikram Bandy, Do Not Call Program Coordinator, Federal Trade Commission
Kevin G. Rupy, Vice President, Law & Policy, USTelecom
Antonio Sweet, Technology Advisor to the Chief Technologist, Federal Communications Commission

 

2:15 p.m. - 2:30 p.m.
Networking Break

 

2:30 p.m. - 2:45 p.m.
Review of Utility Billing and Customer Care: Current Issues and Future Directions
An Indiana Utility Regulatory Commission (IURC) Billing Symposium held in November 2015 was the catalyst for the NRRI Research Paper being introduced today. The IURC Symposium provided an opportunity for open dialogue among participants representing Indiana electric, natural gas, and water utilities, IURC, and consumer interests. NRRI researchers surveyed all 50 states and the District of Columbia for information on billing rules and related communications, and consumer complaints data. Other information sources for the Paper included a literature review, sample utility bills, and utility and commission publications. Learn the NRRI Research Paper findings as the presentation reviews: (1) the different goals and objectives for utility billing and customer care systems, held by utilities, Commissioners, consumer interests, and society at large; (2) state billing rules, noting similarities and differences and identifying 16 important topics included in many state rules; (3) complaints data by industry type and topic.

Moderator: Tom Stanton, Principal Researcher for Energy and the Environment, National Regulatory Research Institute
Panelists:
Hon. Jim Huston, Indiana
Chetrice Mosley, Executive Director of External Affairs, IURC

 

2:45 p.m. - 3:00 p.m.
Update from NASUCA
Recently taking the lead of NASUCA, new Executive Director David Springe and President Bob Nelson will provide an update on the Association and ways that NARUC and NASUCA can work together to benefit consumers.

Moderators:
Bob Nelson, President, NASUCA
David Springe, Executive Director, National Association of Utility Consumer Advocates

 

3:00 p.m. - 4:15 p.m.
Keeping Michigan Warm Coalition
The Michigan PSC has adopted a successful collaborative approach for reaching vulnerable populations with needed assistance that is now being expanded to handle broader consumer issues. The panel will explore what works, what doesn’t, and what new ideas may be useful in reaching customers facing a myriad of issues who need assistance.

Moderator: Hon. John Quakenbush, Michigan
Panelists:
Monica Martinez, Coalition to Keep Michigan Warm and Ruben Strategy Group
Melissa Seifert, Government Affairs, AARP
Jamie Curtis, Director of Energy Assistance Services, The Salvation Army
Winston Feeheley, Manager of Corporate and Government Affairs, DTE Energy

 

4:15 p.m. - 5:00 p.m.
Consumer Attitudes Regarding Utilities and Utility Commissions
An expert at polling utility customers, John Ashford will present updated information that can help Commissions and utility companies better reach customers with information that is meaningful and helpful to them.

Moderator: John Ashford, Chairman, The Hawthorn Group, L.C.

 

1:00 p.m. - 4:00 p.m.
Staff Subcommittee on Gas
View Presentations 
Renaissance West B
1:00 p.m. - 2:00 p.m.
LDC Expansion
As States are looking into the appropriate process for extending gas LDC distribution systems to take advantage of the benefits associated with natural gas consumption, the discussion always comes back to the ratemaking treatment of costs. Oregon, like many other States is currently tackling the topic. The panel will address experiences both from the LDC and the commission perspective and get an update on the various efforts.

Moderators:
Lisa Gorsuch, Oregon
Andreas Thanos, Massachusetts
Panelists:
Bill Senter, VP Rates and Regulatory Affairs, Atmos Energy
Michael Fessler, Director Regulatory Affairs, UGI Utilities
Ken Costello, Principal Researcher, National Regulatory Research Institute
TBA

 

2:00 p.m. - 2:20 p.m.
LNG Updates
Dominion continues to face opposition from environmental groups. This presentation, co-sponsored by the NARUC LNG Working Group, will provide an update on LNG-related matters, including a construction status report by Dominion and an LNG market update.

Panelist: Bill Allen, Manager, Commercial Activities, Dominion Cove Point

 

2:20 p.m. - 2:50 p.m.
Sustainable Energy in America Factbook
A presentation by the Business Council for Sustainable Development on the 2016 Factbook produced by Bloomberg New Energy Finance.

Panelist: Ruth McCormick, Director Federal and State Affairs, Business Council for Sustainable Development

 

2:50 p.m. - 3:15 p.m.
Natural Gas Outlook
API will present on production trends, pricing and demand markets (ANGA merged into API effective January 1, 2016).

Panelist: Amy Farrell, Senior Director Market Development, American Petroleum Institute

 

3:15 p.m. - 4:00 p.m.
The Future of Israel's Natural Gas Infrastructure
(JOINT MEETING with Committee on International Relations and Gas)

Israel has, for many years, been considered an "energy island.” Until recently, Israel relied primarily on imported coal to fuel its base load electric power generation. Recently, Israel has discovered large offshore domestic natural gas deposits. Can and should Israel shift away from its current energy structure to more reliance on both imported and domestic natural gas as a way to meet future demand for electricity for its growing economy? Israel will need to make smart natural gas investment decisions in the near future while considering likely future levels of demand, the costs and availability of sources of fuel supply, security of fuel supply, future development of alternative technologies, reliability, environmental effects, and land use. This panel will explore the history and current state of natural gas in Israel.

Moderator: Hon. Diane Burman, New York
Panelists:
William F. Hederman, Senior Advisor to the Secretary, U. S. Department of Energy
Brenda Shaffer, Visiting Professor, Georgetown University
Barry Smitherman, Partner, Vinson & Elkins
Nick Welch, Director, International Government Relations and Communications, Noble Energy, Inc.

 

1:00 p.m. - 5:00 p.m.
Staff Subcommittee on Electricity and Staff Subcommittee on Electric Reliability
Ballroom South
1:00 p.m. - 2:15 p.m.
Who Has Jurisdiction? Legal Roundtable
The evolution of the electricity market, including the growth of RTOs/ISOs, environmental policies, and technological changes, has caused some to question the boundary between federal jurisdiction and State jurisdiction. The panelists will discuss the limits of State action, as well as federal action, through the discussion of pending cases in the United States Supreme Court and the Eighth Circuit Court of Appeals.

Moderator: Kim Duffley, North Carolina
Panelists:
Larry Eisenstat, Partner, Crowell & Moring, LLP
Roger Martella, Partner, Sidley Austin, LLP
Erin Murphy, Partner, Bancroft PLLC
Jennifer Murphy, NARUC Assistant General Counsel
Ari Peskoe, Harvard Law School, Environmental Policy Initiative

 

2:15 p.m. - 3:00 p.m.
How Reliable is Transmission Compared to Distribution and What do Power Interruptions Really Cost Customers?
Drawing on information collected by the IEEE Distribution Reliability Working Group and the US Energy Information Administration, Joe Eto will shed light on the oft-repeated adage that 90 percent of all interruptions originate from within distribution (in fact, it’s much higher). He will also introduce an updated, web-based tool that estimates the economic costs of power interruptions borne by customers and then show how these estimates may be used to support reliability value-based planning.

Moderator: Patricia Poli, Michigan
Panelist: Joe Eto, Staff Scientist, Lawrence Berkeley National Laboratory

 

3:15 p.m. - 3:45 p.m.
Final NERC Report on Essential Reliability Services
In December 2015, the North American Electric Reliability Corporation (NERC) released the final report of the Essential Reliability Services Task Force (ERSTF). The task force had ambitious goals: one was to develop new metrics to guide system operators in gauging the health of the bulk electric system (BES) as it responds to a rapidly evolving resource mix; and another equally important goal was to convey the highly technical findings of the ERSTF in a variety of formats, so that regardless of technical background, the reader can understand the underlying conclusion, that the BES needs time to adjust.

The metrics defined by the ERSTF provide granularity in assessing the ongoing function of the three main indicators (i.e., the three essential reliability services) of a healthy grid: providing frequency support, ramping capability, and voltage control. For those who need help in conceptualizing essential reliability services, NERC created 3 short videos that do an excellent job describing these concepts with relatable analogies. In this update, NERC will describe the current and future efforts of the ERSTF and will demonstrate one of the educational videos.

Moderator: Patricia Poli, Michigan
Panelist: John Moura, Director, Reliability Assessment and System Analysis

 

4:00 p.m. - 4:30 p.m.
Update on the National Electrical Safety Code
The 2012 edition of National Electric Safety Code (NESC) was updated recently and the 2017 edition will be released in late 2016. In this session, find out about the State of the NESC Code and discover why State Commission involvement is important in the NESC code revision process. A couple of examples showcasing State partnerships will be highlighted. First, Jorge Camacho, a D.C. Public Utility Commission staffer, will describe his experience representing State government on NESC code revision committees. Sue Vogel will give an overview of the programs the Oregon Public Utility Commission (OPUC) staff implements around NESC (inspections, audits, joint pole use). The OPUC partnered with the Oregon Joint Use Association (www.ojua.org) to address joint use pole issues to coordinate conflict resolution, inspections, and corrections. This mutually beneficial relationship may provide a model for other States.

Moderator: Patricia Poli, Michigan
Panelists:
Sue Vogel, Senior Manager, NESC IEEE Standards Association
Michael J. Hyland, Chair, NESC Committee, Sr. Vice President, Engineering Services, American Public Power Association
Jorge Camacho, Chief Infrastructure and System Planning, D.C. Public Service Commission

 

4:30 p.m. - 5:00 p.m.
Update from FERC
Federal Energy Regulatory Commission staff will explain some pending rulemakings.

Moderator: Kim Jones, North Carolina
Panelist: Cameron Schilling, Division of State, International & Public Affairs, Federal Energy Regulatory Commission

 

2:15 p.m. - 2:30 p.m.
Networking Break
Ballroom Foyer
3:00 p.m. - 5:00 p.m.
Task Force on Environmental Regulations & Generation (closed)
Penn Quarter
3:45 p.m. - 4:00 p.m.
Networking Break
Ballroom Foyer
5:00 p.m. - 6:30 p.m.
Welcome Reception
Renaissance Ballroom