- Committee on Consumers and the Public Interest
- Committee on Critical Infrastructure
- Committee on Electricity
- Committee on Energy Resources and Environment
- Committee on Gas
- Committee on International Relations
- Committee on Telecommunications
- Committee on Water
- Subcommittee on Education and Research
- Subcommittee on Nuclear Issues-Waste Disposal
- Subcommittee on Pipeline Safety
- Subcommittee on Supplier and Workforce Diversity
- Staff Subcommittee on Clean Coal and Carbon Management
- Staff Subcommittee on Consumers and the Public Interest
- Staff Subcommittee on Critical Infrastructure
- Staff Subcommittee on Electricity
- Staff Subcommittee on Electric Reliability
- Staff Subcommittee on Energy Resources and the Environment
- Staff Subcommittee on Executive Management
- Staff Subcommittee on Gas
- Staff Subcommittee on Information Services
- Staff Subcommittee on Law
- Staff Subcommittee on Nuclear Issues-Waste Disposal
- Staff Subcommittee on Pipeline Safety
- Staff Subcommittee on Rate Design
- Staff Subcommittee on Telecommunications
- Staff Subcommittee on Water
- Washington Action
- Clean Coal and Carbon Management
- Consumers and the Public Interest
- Critical Infrastructure
- Education and Research
- Electric Reliability
- Energy Resources and the Environment
- Executive Management
- General Sessions
- Information Services
- International Relations
- Nuclear Issues-Waste Disposal
- Pipeline Safety
- Rate Design
- Supplier and Workforce Diversity
- Washington Action
Staff Subcommittee on Telecommunications
9:00 a.m. - 5:00 p.m. • Renaissance East
9:00 a.m. - 12:00 p.m.
Telecom Staff Closed Session
12:00 p.m. - 1:30 p.m.
1:30 p.m. - 2:45 p.m.
Broadband - Where's the Money?
The Congress, FCC, State Commissions, NTIA, RUS, State Broadband offices, Governor’s offices, and State Legislatures are all focused on solving the problem of the nation’s broadband gap. Literally, billions have been spent and billions more are available across the Federal, State and Local levels. What do state regulators need to know in order to work in with the policy makers and their programs to assemble a comprehensive strategy to achieve sustainable universal access to broadband?
Moderator: Teresa Ferguson, Colorado
Carol Mattey, Principal, Mattey Consulting LLC
Sarah Tyree, Vice President, Policy and Public Affairs, CoBank
Brian O'Hara, Senior Director Regulatory Issues - Telecom & Broadband, NRECA
Joseph Gillan, Economist, Gillan Associates
2:45 p.m. - 3:00 p.m.
3:00 p.m. - 4:00 p.m.
Resolution Introduction & Industry Input
4:00 p.m. - 5:00 p.m.
9:30 a.m.-3:30 p.m. • Renaissance East
9:30 a.m. - 10:45 a.m.
The 1996 Telecom Act is 23 Years Old – Is it Time for a New One?
23 years after the 1996 Telecom Act passed, where are we? Has the Act outlived its usefulness? Do we need a revision, an update, or something totally new? This panel will discuss the legacy of the current Act and explore the key questions facing consumers, carriers, and commissions in 2019: How do we advance competition? How can we advance broadband deployment and adoption? Do we need a new universal service charter that will ensure that broadband deployment continues to be equitable across the country? How do we make sure that consumers continue to receive the benefits of universal service, particularly in areas where federal funds have been used to advance or sustain deployment?
Moderator: Sherry Lichtenberg, NRRI
Hon. Mignon Clyburn, FCC Commissioner & Chairperson Emeritus
Gigi Sohn, Distinguished Fellow, Georgetown Law Institute for Technology Law & Policy & Benton Senior Fellow
Rick Cimerman, Vice President, External & State Affairs, NCTA
Russ Hanser, Partner, Wilkinson, Barker, Knauer
10:45 a.m. - 12:00 p.m.
Lifeline Assistance: What Exactly does Modernization Mean?
For decades, the federal Lifeline Assistance program has offered a lifeline to qualifying low-income consumers to ensure they have basic phone service to connect to job opportunities, community emergency and health services, as well as family and friends. As the program expanded to include wireless phones, public utility commissions across the country found renewed consumer interest in Lifeline. Now, the program is being modernized to include broadband and streamline eligibility and recertification processes. Learn what modernization means for carriers, commissions, and most importantly, consumers.
Moderator: Phil Boyle, Consumer Services Manager, Oregon PUC
Michelle Garber, Vice President of Lifeline, USAC
Ryan B. Palmer, Division Chief, Telecommunications Access Policy Division, FCC
12:00 p.m. - 1:30 p.m.
|Lunch on Own|
1:30 p.m. - 2:30 p.m.
Telecom Service Quality & the Customer Experience
Over the decades new technologies, services, evolving markets and legislative and regulatory frameworks have influenced service quality and the customer experience in complicated ways. What channels do consumers have today to voice their telecom service concerns and is it working for them? The panel participants will provide insight and discuss various paths and approaches for identifying and addressing consumer concerns and share their ideas for how the states can help improve the customer experience.
Moderator: Lynn Notarianni, Colorado
Cynthia Walker, Communications Division Director, California PUC
Micah Caldwell, Consumer & Governmental Affairs Bureau, FCC
Michael Saperstein, Vice President, USTelecom
Bruce Kusnick, New Networks Institute
2:30 p.m. - 3:30 p.m.
|Final Resolutions and Disposition|