Cancellation and Other Policies


If you are unable to attend or secure a substitute from the same organization, cancellation must be submitted via email to A refund less a 20% processing fee will apply prior to October 30. After October 30, no refund will be issued unless documentation of an emergency is submitted. Individuals who fail to attend the meeting (no-shows) will not be entitled to any refund. Substitutions may be made in advance by November 3 or afterward onsite. Fees are non transferable to future NARUC meetings.


Substitutions are allowed by individuals within the same institution/company by October 30. A ‘NEW’ person must have a profile in the system; click this link to create a profile For assistance, email


Credentialed media may cover this event at no charge. Please contact Regina L. Davis ( if you have questions. Reporters are encouraged to sign up for the event as soon as registration opens to ensure a room at the conference hotel.