Committee on Consumers and the Public Interest


1:30–5:00 p.m. • Texas EF (4th Floor)

1:30-2:30 p.m. 

Business Meeting (closed)

2:45-3:45 p.m.

Following a disaster, how can government agencies and utilities work together to make recovery less stressful and more efficient for customers?

When a disaster strikes, those affected are often left without power for days or weeks.   Or worse, their home is destroyed and they are left living in temporary housing indefinitely – often times on their own property.  How is power supplied to this temporary housing when the infrastructure is destroyed?  Federal, state, and local agencies, as well as utilities, have emergency disaster plans in place that work well. But, how can these entities work better together to ease the burden on residents who are already dealing with many, many challenges? 


Hon. Odogwu Obi Linton, Maryland


Christine Knepper, Manager of State Governmental Affairs, Florida Power & Light Company

Kate Murphy, Requirements Manager, Logistics Operations Division, Federal Emergency Management Agency

Jewel Smith, Principal, i3029 Liron Consulting, LLC

Kevin Wisely, Director Office of Resilience and Emergency Preparedness, New York State Department of Public Service


4:00-5:00 p.m.

Data Collection Deep Dive Highlights (Joint with NASUCA)

During this session, members from NASUCA, NARUC, and panelists from this year’s NRRI webinar series on data collection related to disconnections and delinquencies will:

  • Explain why standards and best practices related to data collection are necessary.
  • Discuss some of the major challenges, controversies, barriers, and solutions explored during the data collection webinar series.
  • Identify specific ways state commissions, consumer advocates and other stakeholders can implement the proposed data collection resolution’s objectives.


Hon. Marion S. Gold, Rhode Island




    General Sessions

    2:00–3:00 p.m. • Lone Star DEF (2nd Floor)

    2:00 - 3:00 p.m.

    NARUC 132nd Annual Meeting and Education Conference

    Welcome by NARUC President Nick Wagner of Iowa

    Presentation of the Colors by Marine Corps Support Battalion Company H.

    Singing of our National Anthem by Andrea Howard, Contract Specialist for Dept of Air Force, 502 Contracting Squadron.


    Election of Officers for 2019 - 2020

    Nomination for President: Hon. ToNola Brown-Bland

    Second for President: Hon. Jack Betkoski

    Nomination for First Vice President: Hon. Butch Howard

    Second for First Vice President: Hon. Kristine Raper

    Nomination for Second Vice President: Hon. Willie Phillips

    Second for Second Vice President: Hon Ann Rendahl


    In Memoriam 2018-2019


    3:15–4:15 p.m. • Lone Star DEF

    The Great Debate: Energy Resource Options

    Every electricity resource has various attributes that can or do support a well-functioning grid. However, how those resources and their benefits are defined, valued, and compensated is a subject of some controversy. Join representatives of coal, natural gas, nuclear, renewables, battery storage, and demand-side management industries as they take center stage to debate the attributes they think should be valued and compensated at the state and regional levels.

    Facilitator: Hon. Nick Wagner, NARUC President


    Michelle Bloodworth, CEO, America's Power

    Katherine Hamilton, Executive Director, Advanced Energy Management Alliance

    Karen Harbert, CEO, American Gas Association

    Maria Korsnick, President and CEO, Nuclear Energy Institute

    Nat Kreamer, CEO, Advanced Energy Economy and AEE Institute

    Kelly Speakes-Backman, CEO, Energy Storage Association


    General Session

    9:00–10:15 a.m. • Lone Star DEF (2nd Floor)

    9:00 - 9:40 a.m.

    Who wants to be a Regulator?












    9:40 - 10:15 a.m.

    Commissioners Nick & Glick

    Hot Topic Talk

    Who wants to be a Regulator? 

                                        It’s much more than a game!


    This interactive general session will kick off with NARUC representatives squaring off against FERC staff in an adaptation of Who Wants to Be a Millionaire?. Participants will answer questions about the history, members, and work of the other organization. 



    Hon. Talina Mathews, Kentucky

    Hon. Jordan White, Utah



    Christy Walsh, Office of Energy Policy and Innovation

    Anna Cochrane, Director of the Office of Energy Market Regulation
    Elizabeth Salerno, Advisor to Commissioner Glick

    Commissioners Nick and Glick: Hot Topic Talk


     NARUC President Nick Wagner and FERC Commissioner Richard Glick will discuss current issues and challenges of state and federal commissions. 



    Closing General Session

    10:15–11:30 a.m. • Lone Star DEF (2nd Floor)

    AI....It's a Thing!

    Artificial Intelligence (AI) and Augmented Reality (AR) are cutting-edge technologies that are quickly transforming industries around the world. These technologies present several opportunities for utilities to achieve efficient operations and cost savings.  However, the proliferation of these technologies raises concerns about the viability of the human workforce, safety, privacy & ethics, among other considerations.

    Attendees will:

    • Learn what AI and AR are; including types and uses
    • Learn how AI and AR are transforming the utility industry;
    • Hear about benefits, if any, to consumers; 
    • Hear why commissions need to know about this technology as it relates usage by utility companies;
    • Learn about challenges with AI and AR: including workforce, safety, and privacy concerns

    Facilitator: Hon. Willie Phillips, District of Columbia


    Mark Holtermann, Vice President, Technology, American Water

    Suzanne Russo, CEO, PecanStreet

    Jordana Temlock, Director, Regulatory Affairs, Bidgely

    Harshal Upadhye, Program Manager for Artificial Intelligence, EPRI