The Americas: Nicaragua

Exchange on Market Monitoring and Customer Service

Date: April 2009
Location: Managua, Nicaragua

Through support from the United States Agency for International Development, representatives from the Public Utility Commission of Texas (PUCT) exchanged relevant experiences with officials at the Nicaraguan Energy Institute (INE) on market monitoring operations and customer service.

Following this activity, officials from the PUCT provided recommendations to the INE on how to improve their capacity in market monitoring and customer service.

At A Glance

Project Dates: 2008-2009 (Closed)

Partners: Nicaraguan Energy Institute