Date: April 2011
Location: Chisinau, Moldova
With the support of the US Agency for International Development, NARUC implemented a partnership exchange between the National Energy Regulatory Agency of Moldova (ANRE) and the Missouri Public Service Commission (PSC) on service quality and transparency. NARUC experts assisted ANRE in helping to identify the potential for developing the capacity to deal with information flow, tackle the issue of service quality, improve quality benchmarks and monitoring and increase the education of consumers regarding their rights and responsibilities on interruptions.
During the exchange representatives from the Missouri PSC shared the commission’s Electronic Filing and Information System (EFIS) with their Moldovan partners as an in-kind contribution, valued at roughly $2.4 million.
Project Dates:2002-2004; 2010-Present
National Agency for Energy Regulation of Moldova (ANRE)
Peer Review on Market Rules
Partnership Exchange on Renewables and Consumer Issues
Partnership Exchange on Renewable Energy
Internship on Customer Protection and Information Systems
Partnership Exchange on Commission Practices and Tariffs
Partnership Launch with Missouri
Partnership Exchange on Tariffs and Rates
Partnership Exchange on Rates and Customer Service
Partnership Launch with Iowa