Europe and Eurasia: Moldova

Partnership Exchange on Rates and Customer Service

Date: October/November 2002
Location: Des Moines, Iowa

With the support of the US Agency for international Development, NARUC facilitated a partnership exchange between National Agency for Energy Regulation of Moldova (ANRE) and the Iowa Utilities Board (IUB) on regulatory authorities and operations. During the exchange, ANRE officials observed a rate hearing, discussed customer service, tariff methodologies, and public records and toured the Greater Des Moines Energy Center of MidAmerican Energy.