Date: November 2009
Location: Prishtina, Kosovo
With the support of the US Agency for International Development, the exchange featured partners from Kosovo and Illinois meeting for in-depth discussions in parallel technical groups focusing on Pricing and Tariff Development; Consumer Best Services and Protections; Licensing and Monitoring; and Renewable Energy Resources and Procurement.
This structure allowed for peer-to-peer consultations, analyses of pertinent issues, and a more balanced and engaged dialogue. NARUC representatives also met with representatives of Kosovo’s KEK Electricity Distribution and Supply’s (KEDS) Regulatory Affairs Department, Consumer Care Department, and Dispatching Center, to gain a better understanding of the utility's restructuring process.
Project Dates: 2008-Present
Energy Regulatory Office of Kosovo
Peer Review on Customer Care Database
Job Shadow on Communications in Kentucky
Peer Review and Stakeholder Forum on Regulatory Issues
New Commissioner Training
Study Tour on Utility Privatization
Technical Exchange on Restructuring and Reform
Partnership Launch with Illinois
Training in Energy Regulation and Tariff Development