Date: October/November 2011
Location: New York; Pennsylvania
With the support of the US Agency for International Development, NARUC implemented a study tour for the Energy Regulatory Office of Kosovo to learn about US experiences relevant to utility privatization, given that Kosovo’s main public electric utility was in the process of doing so at the time.
The Pennsylvania Commission shared information on energy supply and market structure in private energy sector, capacity markets, consumer-utility dispute resolution process and service quality standards. In New York, Kosovar regulators discussed regulatory audits and monitoring, internal and external relations and tariff design.
Project Dates: 2008-Present
Energy Regulatory Office of Kosovo
Peer Review on Customer Care Database
Job Shadow on Communications in Kentucky
Peer Review and Stakeholder Forum on Regulatory Issues
New Commissioner Training
Study Tour on Utility Privatization
Technical Exchange on Restructuring and Reform
Partnership Launch with Illinois
Training in Energy Regulation and Tariff Development