Date: June 2015
Location: Prishtina, Kosovo
With the support of the US Agency for International Development, NARUC conducted a peer review with the Energy Regulatory Office of Kosovo (ERO) on how to develop unified procedures to guide the agency in its internal communication and public relations role. NARUC experts provided assistance via two documents: the “Processes for Internal Communication" developed by NARUC, which encompasses best practices for enhancing the internal integrity and professionalism of its staff, and ERO’s Draft External Communication Strategy, to which NARUC experts offered suggestions on how to improve ERO’s public outreach toward various stakeholders.
Project Dates: 2008-Present
Energy Regulatory Office of Kosovo
Kosovar Regulator Strengthens Transparency and Accountability
With the support of USAID and assistance from NARUC, the energy regulator in Kosovo took major steps toward improving how it communicates with the public.
NARUC Celebrates a Decade of Progress in Europe and Eurasia
Through assistance from USAID, NARUC supported stronger governance and fostered economic opportunities in Europe and Eurasia through a cooperative agreement running from 2007 to 2017.