Energy Regulatory Seminars

Date: October 2004
Location: Baku, Azerbaijan

With the support of the United States Agency for International Development (USAID), NARUC implemented a four-day series of seminars designed to meet the needs of energy sector officials of the government of Azerbaijan. They discussed topics of consumer rotection, ethical issues, dispute resolution, and fundamentals of regulation.

All participants found the sessions useful and meaningful.

 

Resources

English

• Consumer Protection : Azerbaijan, Overview of the WUTC's Customer Service Rules, Service Reliability, and Energy Assistance
  Suzanne Stillwell
• Consumer Protection : Azerbaijan, Overview of WUTC's Complaint and Investigative Processes
  Suzanne Stillwell
• Energy Sector Reform: Why and How? Some Experience from Hungary
  Laszlo Varro
• Stranded Costs: Hungarian Experiences
  Laszlo Varro
• Ethical Issues For The Regulator
  Florin GUGU
• Public Relations For Regulatory Bodies
  Florin GUGU
• Dispute Resolution & Mediation
  Frederick F. Butler
• How a Commission is Organized: The New Jersey Board of Public Utilities
  Frederick F. Butler
• Commission Relationships
  Svetla Todorova
• Social Safety Net Approaches: How to ease the impact of electricity sector tariff reform on vulnerable households
  Svetla Todorova
• Managing Public Involvement
  Wendell F. Holland
• Introduction to Regulation Part I
  Wendell F. Holland
• Introduction to Regulation Part II
  Wendell F. Holland
• Introduction to Regulation Part III
  Wendell F. Holland