With USAID and NARUC support, the Ukrainian eletricity regulator is piloting a call center to more effectively address consumer issues and streamline the commission’s operations.
With the support of USAID, NARUC and USAID’s Energy Investment Activity, energy regulators in Bosnia and Herzegovina are now equipped with an innovative tool to give customers more control of their electricity service.
With the support of USAID and assistance from NARUC, the energy regulator in Kosovo is taking major steps toward improving how it communicates with the public.