Consumers & Catastrophes: Understanding the Impact to You, Your Family, and Your Utilities

With natural disasters and severe weather events occurring with growing frequency and intensity, it is more critical than ever for consumers to be prepared for these emergencies. Three components to emergency preparedness involve being informed about the different types of emergencies to which your state and local area are vulnerable, making an emergency plan, and preparing an emergency kit.

The Committee on Consumers and the Public Interest, chaired by Commissioner Maida J. Coleman, Missouri PSC (pictured above), prepared Consumers & Catastrophes: Understanding the Impact to You, Your Family and Your Utitlities to highlight how a particular catastrophe or emergency might impact your utility service (telecommunications, electric, gas, and/or water). In addition, each section includes checklists to assist you in preparing before, responding during, and recovering after catastrophes and emergencies.

Click on an icon below to view and print the corresponding disaster recovery information.