Executive Management

This agenda is subject to change.

Executive Management

Sunday, November 12

1:30 p.m. - 3:30 p.m.
Location: Blake

1:30 p.m. - 3:30 p.m.

For Commission Staff Only.


Discussion items

  • From Blue to Black Skies – Preparing for Large Scale and Long Term Power Outages
  • Protecting Information – Being Transparent versus Being Secure
  • Operational Challenges – Roles and Responsibilities
  • State Legislative Updates – What’s Hot and What’s Not
  • Roundtable

Future Meetings/Adjournment

Monday, November 13

1:30 p.m. - 3:15 p.m.
Location: Holiday Ballroom
1:30 p.m. - 3:15 p.m.

Welcome to the NARUC 129th Annual Meeting and Education Conference

Opening by the Hon. Jack Betkoski, NARUC President, Connecticut

National Anthem, Nico Sarbanes

Welcome Remarks by The Hon. Catherine Pugh, Mayor, Baltimore

Deputy Secretary of Energy, The Hon. Dan Brouillette, will discuss the Staff Report to the Secretary on Electricity Markets and Reliability and the NOPR for the Grid Resiliency Pricing Rule.

Election of 2017-2018 Officers and Confirmation of Board Members

Elections facilitated by the Hon. Travis Kavulla, Montana

Nomination of NARUC President

Hon. Katie Dykes, Connecticut

Second Nomination of NARUC President

Hon. Thomas Forese, Arizona

Nomination of NARUC 1st Vice President

Hon. Mike Huebsch, Wisconsin

Second Nomination of NARUC 1st Vice President

Hon. Maida Coleman, Missouri

Nomination of NARUC 2nd Vice President

Hon. Lib Fleming, South Carolina

Second Nomination of NARUC 2nd Vice President

Hon. Dallas Winslow, Delaware


Presentation of Terry Barnich Award

The Terry Barnich Award recognizes the ongoing commitment of NARUC members to futhering regulatory best practices around the globe. 

Tuesday, November 14

Annual Officer Installation Luncheon and Innovation Awards (12:00 p.m. – 1:15 p.m.)

Location: Holiday Ballroom 


Board of Directors Meeting (3:00 p.m. – 4:30 p.m.)

Location: Johnson


Wednesday, November 15

10:30 a.m. - 11:45 a.m.
Location: Holiday Ballroom
10:30 a.m. - 11:45 a.m.

Happy First Anniversary! and NARUC Business Meeting

The General Session will begin with the NARUC Annual Business Meeting. Commissioners are requested to take seats in the front of the meeting room. 

The U.S. House of Representatives has designated the third Wednesday in November as Utility Scam Awareness Day. This year, we recognize it on November 15. Today, or on any given day, utility customers are receiving calls from people falsely asserting they represent a utility company. Callers are threatening to disconnect electric, water, or gas service, if immediate payment isn’t made. These villains target vulnerable populations, including senior citizens and non-native English speakers. They use sophisticated tactics, including caller identification spoofing technology and recordings of the utility company’s telephone menu messages. Utilities United against Scams (UUAS) is comprised of more than 100 (and growing) electric, water, and gas utilities, along with their respective trade associations in North America. The aim of UUAS is to educate customers about scam tactics in the hopes of ultimately putting an end to these types of crimes.

Attendees will:

  • Learn how these scams have a negative financial, fear-inducing effect of fraud on utility customers.
  • Learn the vital role that regulators play in working with utilities to protect consumers from scams.
  • Learn the types of phone, in-person, and Internet scams utility customers are currently experiencing.
  • Learn tips to share with constituents/consumers to avoid falling for utility impostor scams.
  • Explore solutions adapted for websites, social media, and in-person outreach events/town halls.
  • Hear about steps utilities and their partners have taken to educate consumers on these scams.

Moderator: Hon. Jack Betkoski, NARUC President, Connecticut


Bryan Batson, SVP, Southern Operations, Southern Company Gas

Sheri Givens, Author,  Consumer Scam Awareness Guide & Executive Director, Utilities United Against Scams 

Kristin Keckeisen, Director, AARP Campaigns

Elin Swanson Katz, Consumer Counsel, State of Connecticut

Maureen Westbrook, VP Customer & Regulatory, Connecticut Water Company

Session Materials

AARP's Fraud Watch Network