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FRI Public Utility Symposium - The Customer-Centric Evolution: Public Utility Customer Service in the 21st Century

September 25, 2019



Bond Life Sciences Center at the University of Missouri 

Columbia, MO



The Symposium 2019 will examine the many challenges associated with providing customer service that is safe, reliable, and affordable. It will consider current practices and regulatory policies that support customer experiences and manage customer expectations. The program will look at how rapidly evolving technologies impact customer service interactions, and it will identify emerging solutions. 

Contact: Sarah Gott, (573) 882-2155, gotts@missouri.edu

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